Delivery and Installation Information

Please allow up to 2 weeks for the manufacture of current model Sterling Silver products before shipping. For all other powder coated products (Black, White, Classic Pewter), please allow up to 4 weeks before shipping.

Vectra machines are shipped via truck freight on a pallet. The pallets are either 40" wide x 48" deep or 48" wide x 52" deep. Each Vectra machine has a 85" long box that is shipped upright on the pallet for a total height of 90" (the BRT has a shorter 61" box that has a 66" height on the pallet). View Vectra shipping box sizes and weights hereA lift gate truck will be arranged for residential delivery to your street curb where you will need to move it to your home or other gym location (unless you purchase Installation and set-up as described below). A hand truck is required to move the large and heavy boxes.

Title passes to buyer upon delivery to carrier. If product is damaged in transit, file claim with carrier.

Installation and set-up is only included if you add it in the product's options for the additional fee. If "installation and set-up" is purchased, it will be carried out by our dealer network as your location allows. Our dealer will typically bring your new Vectra machine with them, take it inside, set it up, and remove packaging materials. The installation will be done by service providers if you are farther away from our dealer locations. Please view the product Owner's Manual for full installation details to evaluate if you can install and set-up the Vectra product yourself.  A hand truck is required to move the large and heavy boxes. A two foot high step is helpful to aid in loading weight plates into the Vectra machines.

We only ship to the 48 contiguous United States. Please contact us if you are needing shipment outside of this region.

Vectra Fitness, Inc. © 2014